Introducing Duck Creek Loss Control
Duck Creek Loss Control is a comprehensive, cloud-based platform tailored for P&C insurers, brokers, MGAs, and risk pools. It seamlessly integrates with Duck Creek Policy, other policy administration systems, or can function as a standalone solution. The platform enhances risk assessment across policyholders, equipping insurers with deeper insights that drive smarter underwriting and proactive risk mitigation.
Why Loss Control is a Strategic Investment
The insurance industry is increasingly recognizing loss control as a critical tool for risk management and competitive differentiation. By integrating loss control capabilities into Duck Creek’s suite, underwriters, actuaries, and loss control professionals can leverage powerful risk insights to enhance account selection, pricing accuracy, premium optimization, and claims reduction.
“The acquisition of Risk Control Technologies was driven by our ambition to expand our suite with a best-in-class loss control product. We are making substantial investments to enhance its capabilities and integrations within our suite and external marketplace,” said Jess Keeney, Chief Product and Technology Officer, Duck Creek Technologies. “This includes accelerating existing roadmaps and advancing AI and machine learning, ensuring the product remains at the forefront of innovation and delivers exceptional value to our customers.”
Duck Creek Technologies has successfully completed the integration of the industry-leading loss control provider it acquired in October 2024, rebranding it as Duck Creek Loss Control. This strategic move has enhanced Duck Creek’s suite of products, providing insurers with cutting-edge risk management solutions designed to optimize pricing, reduce claims, and improve customer retention.
What’s Next for Duck Creek Loss Control?
At Duck Creek, we are committed to evolving the Duck Creek Loss Control platform to meet the needs of our customers and prospects. Our vision for the future includes:
- Seamless policy integrations for a connected insurance ecosystem.
- Advanced data warehousing and analytics for real-time visibility.
- Machine learning and generative AI to improve risk assessment and decision-making.
- Enhanced user experience through an intuitive and simplified interface.
- A human-centric approach to customer support and service.
Key Enhancements on the Horizon
1. Policy Integrations for a Connected Insurance Ecosystem
Duck Loss Control will be deeply integrated with Duck Creek Policy and continue to integrate into the ecosystem of core systems. It is designed to work with any on-premises or cloud-based system, ensuring underwriters and actuarial teams have real-time risk insights at their fingertips. This integration enhances account selection, risk mitigation, and pricing accuracy.
2. Data Warehousing and Analytics for Real-Time Visibility
Centralizing insurance risk data is a challenge for many insurers. Duck Creek Loss Control simplifies this today by consolidating policyholder loss control data into a single repository. With seamless integration into business intelligence tools like Power BI, insurers gain the ability to harness their data for advanced risk modeling and reporting.
3. Machine Learning and Generative AI for Smarter Decisions
We are making significant investments in machine learning and generative AI to enhance the efficiency of loss control teams. Our data science team is focused on refining AI-driven risk analysis to improve field inspections, automated risk recommendations, and predictive analytics—enabling insurers to be proactive rather than reactive.
4. Enhanced User Experience with a Simplified Interface
We have updated underwriting screens that allow users to assign, track, and report on loss control tasks directly within their policy admin system—eliminating the need to switch between platforms. Additionally, we are accelerating our investment in a next-gen interface for field teams to collect and process risk data effortlessly.
5. A Human-Centric Approach to Customer Support
The loss control community is a niche, but essential segment of the insurance industry, and we are committed to providing exceptional service and support. Building on Risk Control Technologies’ strong customer relationships, we are deepening our engagement with the loss control community. Our team remains dedicated to helping insurers enhance risk assessment, streamline operations, and drive business growth.
Looking Ahead
Duck Creek Loss Control is poised to redefine the way insurers analyze, manage, and mitigate risk. With a focus on integration, AI-driven insights, and enhanced user experience, we are committed to empowering insurers with the tools they need to improve decision-making, optimize pricing, and deliver superior service.
To learn more about Duck Creek Loss Control and connect with industry experts, join us at Formation 2025, our premier insurance networking event.
Interested in exploring how Duck Creek Loss Control can transform your loss control operations? Contact us today to schedule a demo or speak with one of our experts.
