Gopal Srinivasan

POLAND – November 13, 2024 – Duck Creek Technologies, the global intelligent solutions provider defining the future of property and casualty (P&C) and general insurance, announced its second Center of Excellence (CoE) will open in Warsaw, Poland. The new CoE, alongside the one in India, strengthens Duck Creek’s ability to support EMEA and APAC customers by leveraging international talent to deliver 24-hour customer service. This move underscores Duck Creek’s commitment to efficiently address local needs while broadening global reach.

Duck Creek is  targeting full operational status by the end of the year. This new center broadens Duck Creek’s hiring pool, providing access to specialized skills that support long-term growth and success. 

Poland’s strategic location allows Duck Creek to offer seamless, “follow-the-sun” support, positioning teams closer to EMEA and APAC clients and facilitating cross-time-zone collaboration. The Poland and India CoEs will work together to enhance resilience and deliver consistent support for Duck Creek’s customers.

“We are excited to expand our footprint in Poland, which is a testament to our commitment to harnessing global talent and fostering innovation to support our cloud-based insurance solutions to customers worldwide,” said Courtney Townsend, Chief People Officer of Duck Creek Technologies.  “Our new Center of Excellence in Poland marks a pivotal milestone in our European expansion and aligns with our goal to streamline operations  while continuing to deliver exceptional products and services.”

The Poland CoE focuses on tailored solutions for the EMEA insurance market and beyond. Alongside technical and engineering support, the CoE hosts an array of functions, including development, testing, and customer support. The CoE will initially employ talent in Engineering, Product, Finance/Accounting, and IT roles, drawing from Poland’s skilled workforce to meet high standards of service across regions. 

Both CoEs are essential to Duck Creek’s international operations. The dual-CoE approach enhances Duck Creek’s ability to distribute work effectively, manage risks associated with talent shortages or geopolitical events, and bolster customer service worldwide.

About Duck Creek Technologies 

Duck Creek Technologies is the global intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. Visit www.duckcreek.com to learn more. Follow Duck Creek on our social channels for the latest information – LinkedIn and X. 

Media Contact Marianne Dempsey/Tara Stred 
duckcreek@threeringsinc.com

The summit, themed “Shaping the Future: Inclusion, Belonging, and Well-Being at Work,” will spotlight community-building, wellness, and professional growth.

MUMBAI – November 8, 2024 – Duck Creek Technologies, the intelligent solutions provider defining the future of property and casualty (P&C) and general insurance, will host its third-annual “One Duck Creek-India Inclusion Summit” in Mumbai. This two-day event focuses on creating a workplace where inclusion, belonging, and well-being actively thrive as part of Duck Creek’s dedication to fostering a diverse, resilient workforce. 

The summit features immersive panels, networking opportunities, and hands-on cultural celebrations, including a Diwali event, aligning with Duck Creek’s mission to develop an environment where every individual feels supported, valued, and engaged both personally and professionally. 

“The One Duck Creek-India Inclusion Summit embodies our commitment to fostering a workplace where everyone feels valued and empowered. As we gather in Mumbai, we’re reminded of the strength that comes from uniting diverse voices, experiences, and talents. This summit not only reinforces our dedication to creating an inclusive culture but also serves as a catalyst for deeper collaboration and innovation across our organization and within the technology community in India,” said Gowri Sivaprasad, Vice President of Engineering at Duck Creek Technologies. 

Building on the success of last year’s event, this year’s Inclusion Summit delves into meaningful discussions led by Duck Creek’s DEI Advisory Board, Employee Experience Council, Employee Resource Groups and other key One Duck Creek programs within the company. Duck Creek’s Executive Leadership Team will host a town hall, sharing company updates and encouraging open dialogue across the organization. The Duck Creek Gives Back Event invites attendees to support the Life Lab Foundation, whose mission is to combine learning with play, and inspire a new generation of learners.  

“We’re thrilled to reunite our Ducks in Mumbai to celebrate the company’s ongoing efforts to create a dynamic, inclusive global culture,” said Amy Bayer, Global Director of DE&I, Engagement & Culture at Duck Creek Technologies. “The One Duck Creek Summit reflects our deep commitment to fostering a diverse, equitable, and supportive work environment. This event strengthens our team’s connections and reinforces our mission to build an industry-leading workplace in the P&C and general insurance sectors.” 

About Duck Creek Technologies

Duck Creek Technologies is the global intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. Visit www.duckcreek.com to learn more. Follow Duck Creek on our social channels for the latest information – LinkedIn and X.

The partnership will help MDA National increase the support offered to their members, strengthening the medical care available to communities

SYDNEY – November 7, 2024 – Duck Creek Technologies, the intelligent solutions provider defining the future of property and casualty (P&C) and general insurance, has been selected by MDA National (MDAN), an Australia-wide medical defence organisation providing support and protection to over 50,000 members, to deliver their new policy administration, policyholder portal, billing and next-gen analytics and insights solutions. Duck Creek’s platform will help MDAN develop and provide innovative new services, improved member self-service and enhanced data-driven risk management capabilities, allowing them to increase the support and protection offered to their growing medical practitioner member base, in turn strengthening the medical care available to communities.

Duck Creek’s cloud-based OnDemand platform will replace MDAN’s legacy system to improve the ease of doing business for both members and staff, increase speed of change, and help create a more agile and innovative service-led model. Duck Creek’s solutions were preferred due to their out-of-the-box capabilities, re-usable, and customisable modular architecture, user-experience led design, configurability, automation and future-proof capacity. Duck Creek’s extensive experience serving the local, and international, medical indemnity markets was also a significant influencing factor.

“Transforming our technological capability through our partnership with Duck Creek will significantly enhance our ability to deliver on our purpose of supporting and protecting members whilst promoting good medical practice, leading to a successful and sustainable future,” said Ian Anderson, Chief Executive Officer of MDA National. 

“Apart from enabling growth in membership, the program will allow the agility to create new services that support members’ everchanging needs, enable access to data that gives us enhanced ability to capture opportunities and proactively manage risk,” he said. “”The increase in automation will improve productivity and keep costs low for members, whilst freeing up our dedicated team of staff to continue to provide the personalised guidance and care that our members need.”

“We look forward to being a strategic technology partner to MDAN as they deliver new and innovative offerings that meet and surpass the evolving needs of Australia’s medical professionals,” said Christian Erickson, Managing Director of, APAC

of Duck Creek Technologies. “Duck Creek continues to meet the needs of our partners and customers by delivering mission critical insurance SaaS technology to key medical indemnity and general insurers in Australia and the rest of the world.” 

About MDA National

MDA National is a Member-owned, Australia-wide Medical Defence Organisation (MDO) providing medico-legal support and comprehensive protection to over 50,000 Members and Insureds. Operating since 1925, our sole purpose is to provide the support and protection that our Members need, so that they can continue to provide quality medical care, benefiting the communities in which we all live. 

We have a team of dedicated in-house medico-legal advisers and case managers providing personalised, timely medico-legal advice and unwavering care. We remain committed to being a financially strong and sustainable organisation that supports our Members throughout every stage of their professional career, with access to additional resources such as CPD accredited (on-demand) education, professional development training and health and wellbeing support.

About Duck Creek Technologies

Duck Creek Technologies is the global intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. Visit www.duckcreek.com to learn more. Follow Duck Creek on our social channels for the latest information – LinkedIn and X.

Media Contact

Chris Hamilton
Head of Marketing & Communications (APAC)
E: Chris.hamilton@duckcreek.com