Duck Creek Billing
As an established leader in the P&C insurance billing sector, Duck Creek Billing is the first choice for carriers looking for tomorrow’s Billing solution, today. Enhance operational effectiveness, improve customer experiences, and boost revenue through our world class, configurable solutions.
Trusted By
Billing Simplified
Duck Creek Billing is a comprehensive, insurance billing software solution that streamlines billing processes, enhances customer experience and improves financial management for carriers, by automating invoicing, premium collections and payment processing, all the while offering flexible billing options, configurations and real time insight into financial data through Duck Creek Clarity.
Why Duck Creek Billing?
Agent and Broker Satisfaction
Boost business growth via tailor-made commission and incentive plans across the distribution hierarchy.
Enhanced Customer Experiences
Maximize receivables collection and minimize delinquency with customer-centric payment and follow-up options.
Effortless Configuration
Use our low-code tools and partner integrations for quick configuration of bill plans matching your customers’ expectations.
Insurers’ Go-to SaaS Billing System
80%
of critical customer service questions addressed on one screen
100+
EFT payments processed per second
2K+
Invoices generated per minute
Billing Features
Allow customers the convenience of recurring payments, with options for diverse business needs.
- Pre-defined and custom installment plans
- Various installment fees
- Identification of different premium types
- Schedule overrides
- Credit allocation flexibility
Attract new customers with modern payment options and efficient payment allocation methods.
- Multiple payment processing methods
- Automated or manual payment allocation
- Refund generation supporting direct deposit
- Payment suspension and reapplication
Reduce servicing expenses with automated follow-up rules.
- Configurable rules for cancellation processing and policy reinstatement
- Automated rescinding of pending cancellations
- Manual or automated collections transfer
Retain top producers with competitive and flexible commission plans.
- Automated commission calculations
- Custom and multi-level commission plans
- Statement preview with transactional transparency
- System-generated commission statements and payments
What Our Customers Say
“We took an old insurance company that had very little market share and transformed what was a creaky, very manual, analog system and architecture into a very advanced digital platform within six months. Duck Creek was a key factor in this.”
Brian
CEO, Saxon Motor & General Insurance
What Analysts Say about Duck Creek
Insurers need data management and analytics tools like Duck Creek Clarity that can break down data silos and provide a path toward rapidly accelerating their level of data maturity, and ultimately help insurance product management, underwriting, and claims teams make smarter decisions and deliver more differentiated customer experiences.
Tom Benton – Partner at Resource Pro
Source: Duck Creek Technologies, 23-12-05, Duck Creek Technologies Unveils the Next Generation of Data Management and Analytics with the Launch of Duck Creek Clarity™ [Press Release]
Partner Ecosystem Integrations
Discover the comprehensive partner ecosystem that Duck Creek Billing offers, featuring numerous integrations with technology providers specializing in different billing lifecycle use cases.
Frequently Asked Questions
Duck Creek is committed to providing the information you need to solve your insurtech needs. Find answers to common questions below or, if this information isn’t enough, fill out the form at the bottom of the page. Our team will respond with the answers you need.
Can I purchase Duck Creek products as a stand-alone, best-of-breed product, or only as part of a suite of products?
Duck Creek offers you the flexibility to purchase our products either in a stand-alone implementation, as part of an à la carte suite of products, or as a comprehensive suite. Our products are designed to work together or independently, providing you with the choice and flexibility you need.
What are the benefits of buying Duck Creek products as a suite?
Integration: The products are designed to work together seamlessly, providing a more streamlined and efficient experience.
Cost savings: Purchasing products as a suite may offer cost savings compared to purchasing them individually.
Consistency: Using a suite of products from the same company ensures a consistent user experience and reduces the learning curve for new users.
Are Duck Creek products available on the cloud?
Yes – Duck Creek’s products are deployed on Microsoft’s Azure cloud. Our evergreen SaaS (Software as a Service) platform is designed to lower the total cost of ownership for your solution without the need for large IT (Information Technology) teams and expensive upgrades. And with Active Delivery, available for Claims and Policy today and rolling out to all Duck Creek products, when a new version of a Duck Creek product comes out, “feature flags” allow you to accept the update on your terms, and start using the new version when you choose without deploying an IT team to manually update the system.
Have a Question?
Our technology experts are ready to help. Let us know what question you have and we’ll respond promptly with answers.
