expert.ai
Expert.ai is the leading enterprise AI company solving complex language challenges. Expert.ai’s solutions deliver key information for publishers, streamline operations for insurers, drive revelations for pharmaceutical giants, and enhance customer interactions within financial services – all while automating traditional labor-intensive methods.
Expert.ai insurance solutions can read, understand, and extract essential data from medical and accident reports, submissions, score risk engineering reports and triage claims based on urgency and severity, classify records by type, and generate summaries.
Integrated into Duck Creek’s platform, expert.ai enables insurers to:
- Reduce claim review times by 40+%
- Generate quotes 50% faster
- Reduce policy / contract review times by 80%
- Reduce leakage by up to 20%
- Avoid duplicate and unnecessary reviews
- Augment SME capacity
Expert.ai Insurance Solutions Datasheet
Expert.ai Claims Automation Infographic
Expert.ai to support Risk Engineering
Advantages
- The expert.ai team has proven language AI expertise in Insurance with 10+ years delivering production level AI solutions for global insurers
- Powered by decades of collective insurance expertise, access to expert.ai’s pre-trained insurance models like the Enterprise Language Model Insurance for Insurance (ELMI) reduces costly upfront training requirements and allows for faster solution deployment timeframes
- Expert.ai uses a “human-in-the-loop” approach to improve model performance (with oversight) and allow subject matter experts to actively participate in process creation and rollout, ultimately improving end-user trust and adoption
- Expert.ai’s Hybrid AI approach lets customers get the best of LLM, symbolic and machine learning AI techniques in combination or separately to get the most cost-effective and highest accuracy for each project
Features
- Extract the most common insurance data records entities from unstructured and semi-structured data sources to use in automation and decisioning systems
- Determine urgency, severity and intent to speed up high-volume handling and routing
- Work with both unstructured and semi-structured data extraction by identifying sub parts of a document that include tables or forms (ex. ACORD, CMS 1500, police reports) and automatically route them to the best AI extraction approach
- Generate content summaries of claims, medical docs, key terms identification for claims, policy review and submission checks
Expertise
- Expert.ai proudly serves global insurers AXA XL, Zurich Insurance Group, Generali, RSA, HX Group, and Hamilton Insurance
- Expert.ai has been named in the 2023 InsurTech100 in recognition of its AI Platform for Insurance that uses natural language processing (NLP) to power underwriting and claims solutions
- Expert.ai Selected for the 2023 PropertyCasualty360 Insurance Luminaries Award
- Expert.ai Selected for the KMWorld Trend-Setting product for 2023