Deliver a superior level of agent support that differentiates in the marketplace, increases portal adoption, and builds brand loyalty with your external distribution channels
Make any live interaction with agents or policyholders simple and efficient. Layer rich collaboration on any of your existing quoting, application, servicing, or claims web experiences saving an average of 20% or more on current call handle times.
Seamlessly engage and move between chat, video, and audio communications to reduce effort and increase satisfaction.
Increase annual premium by reducing site abandons and increasing online conversions by 2-4x or more. Identify high-value website visitors, react to inbound communication requests, or proactively reach out via live chat, video, or audio.