We perform extensive user experience research to understand the goals, tasks, and pain points of each unique user and use that to inform the design of the software’s layout, navigation, and workflow.
No matter what system you have (Duck Creek, home-grown, etc.) our Digital Engagement products can act as the front-end for any systems to create a unified and consistent experience for your users.
Single point of change capabilities enables carriers to configure rules, workflows, and user interfaces once and implement those changes across all channels simultaneously.
Nothing impacts customers’ loyalty more profoundly than the service they experience in a difficult time. When speed, simplicity, and responsiveness come together elegantly, important bonds are created.
Duck Creek’s OnDemand cloud service removes the burdens of hardware, maintenance, security, upgrades, and other distractions, letting carriers focus on what’s really important – building new, creative products and strategies, and getting them to market fast.
Whether you are starting from scratch, switching providers, or want to configure your products, Duck Creek Technologies’ team of experts can help you get there.
Duck Creek is committed to providing the information you need to solve your insurtech needs. Find answers to common questions below or, if this information isn't enough, fill out the form at the bottom of the page. Our team will respond with the answers you need.
Duck Creek offers you the flexibility to purchase our products either in a stand-alone implementation, as part of an ala carte suite of products, or as a comprehensive suite. Our products are designed to work together or independently, providing you with the choice and flexibility you need.
Integration: The products are designed to work together seamlessly, providing a more streamlined and efficient experience.
Cost savings: Purchasing products as a suite may offer cost savings compared to purchasing them individually.
Consistency: Using a suite of products from the same company ensures a consistent user experience and reduces the learning curve for new users.
Yes - Duck Creek’s products are deployed on Microsoft’s Azure cloud. Our evergreen SaaS (Software as a Service) platform is designed to lower the total cost of ownership for your solution without the need for large IT (Information Technology) teams and expensive upgrades. And with Active Delivery TM, available for Claims and Policy today and rolling out to all Duck Creek products, when a new version of a Duck Creek product comes out, “feature flags” allow you to accept the update on your terms, and start using the new version when you choose without deploying an IT team to manually update the system.