Duck Creek Digital Engagement – Producer

Modernize the Producer Experience

Duck Creek Producer enables P&C carriers to deliver genuinely valuable and satisfying portal experiences that result in more productive and loyal agents, brokers, and other intermediaries. Producer incorporates extensive persona-based UX research and ACORD™-based industry standards into its designs, resulting in tools and workflows that are visually appealing, intuitive, and easy to use.

Benefits

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Enhance the Producer Experience

Increase revenue by attracting more producers and making it easier to do business. Providing a visually appealing and easy-to-use portal strengthens a carrier’s brand in a way that positively differentiates the carrier from its competitors.

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Increase speed to market

Quickly grow market share by launching new products faster. Implementation projects are simplified with out-of-the-box content and integrations to agent systems. Learn more in our practical guide to accelerating speed to market.

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Lower Total Cost of Ownership

Right-size spending enables business owners to focus on innovation, transformation, and creative solutions. Empower CX experts to make changes with low-code tools and eliminate dual maintenance of policy systems and portals with a single point of change.

The Power of a Modern Producer Experience

$500M

5yr Growth, Tier 1 Small Commercial

80%

Automation of manual processes

5+ Million

ACORD™ PDFs processed

4.3 Billion Keystrokes Saved

Automatically processing forms

Key Use Cases

Provide a single online self-service portal that has a modern look and feel

  • Online quoting and self-service application for producers
  • Agent friendly ACORD™-influenced workflow
  • Data transformation and prefill integration capabilities
  • Modern, mobile-first, responsive UI designs
  • Comprehensive dashboards

Real-time transaction support and new business intake process automation

  • Digitization of ACORD™ forms for new business entry
  • Integrations with agency management systems, comparative raters, and digital agencies
  • Processing to downstream applications such as policy administration, point of sale, or CRM systems

Low-code platform configuration to create content and implement system changes without writing code

  • Personal and commercial lines carriers perform minimal or no configuration work with out-of-the-box LOB transaction content
  • Single point of change platform inherits fields, rules, workflows, and product definitions from Duck Creek’s Policy system
  • Visual-based design system allows carriers to define a company-wide style and patterns library
  • “Drag and drop” design functionality that is intuitive and allows quick design testing and iteration

Featured Integrations

Producer has prebuilt integrations with major agency management systems, comparative raters, and digital agents, as well as integrations to technology providers who specialize in solving different agent and broker use cases. Examples include:

Geocoding US & international information

Vehicle and driver information

P&C Industry Data Exchange

Agency Management System

Expand Your Value with More Duck Creek Products

Distribution Management

Duck Creek Distribution Management enables carriers to automate tasks like producer onboarding, ensuring licensure compliance, and compensation so they can focus on what truly matters – collaborating with agents and brokers to build books of business.

Policy

Customer needs are evolving rapidly. Duck Creek Policy is a powerful and flexible policy administration system that enables carriers to service the complete policy lifecycle.

Frequently Asked Questions

Duck Creek is committed to providing the information you need to solve your insurtech needs. Find answers to common questions below or, if this information isn’t enough, fill out the form at the bottom of the page. Our team will respond with the answers you need.

Can I purchase Duck Creek products as a stand-alone, best-of-breed product, or only as part of a suite of products?

Duck Creek offers you the flexibility to purchase our products either in a stand-alone implementation, as part of an à la carte suite of products, or as a comprehensive suite. Our products are designed to work together or independently, providing you with the choice and flexibility you need.

What are the benefits of buying Duck Creek products as a suite?

Integration: The products are designed to work together seamlessly, providing a more streamlined and efficient experience.

Cost savings: Purchasing products as a suite may offer cost savings compared to purchasing them individually.

Consistency: Using a suite of products from the same company ensures a consistent user experience and reduces the learning curve for new users.

Are Duck Creek products available on the cloud?

Yes – Duck Creek’s products are deployed on Microsoft’s Azure cloud. Our evergreen SaaS (Software as a Service) platform is designed to lower the total cost of ownership for your solution without the need for large IT (Information Technology) teams and expensive upgrades. And with Active Delivery, available for Claims and Policy today and rolling out to all Duck Creek products, when a new version of a Duck Creek product comes out, “feature flags” allow you to accept the update on your terms, and start using the new version when you choose without deploying an IT team to manually update the system.

See It In Action Today

Whether you’re launching a greenfield initiative, changing providers, or looking to make a digital transformation, our multi-faceted team of insurance and technology experts can help get you there.