future ready upgradability

Continuous Evolution,
Zero Disruption

Don’t Let Upgrades Slow Innovation

The Upgrade Treadmill

Every release demands regression testing, rework, and months of coordination. We separate business configuration from the core platform so upgrades don’t disrupt your products, rules, or workflows.

Innovation Freeze

Fear of upgrades delays adoption of new capabilities, leaving the business behind. Our evergreen cloud platform delivers non-stop innovation without disruptive upgrade projects.

The Customization Trap

Heavy customization increases technical debt and makes every change harder than the last. Low-code configuration and reusable components reduce custom code, simplifying upgrades and change.

Upgrade on Your Terms

Upgrade as a Business Decision, Not an IT Program

Replace custom code with configurable business rules so upgrades no longer require lengthy testing or costly rework. Adopt new capabilities on your schedule, not your next IT project.

Protect Innovation from Platform Change

Keep products, rates, and workflows separate from the underlying platform so upgrades don’t disrupt your business. Reduce testing, simplify releases, and keep innovation moving.

Lower Total Cost of Ownership

Reduce upgrade costs, technical debt, and infrastructure overhead. Redirect more budget from system maintenance to innovation and business growth.

95%

reduction in operational overhead

Duck Creek is further along than the competitors as far as being cloud native. They helped us facilitate that core—policy, billing, claims, distribution—and accelerate our abilities in those core functions. I think that’s why we were able to work together so well.

Russell Page

CIO, Hagerty

Keep Innovation Moving

Low-Code Configuration

Empower teams to update products, rules, and workflows without extensive coding, making every enhancement easier to adopt.

Configure Faster

Integration Ecosystem

Leverage open APIs and prebuilt integrations to incorporate new technologies and partners without costly redevelopment.

Connect Without Complexity

Agentic AI Platform

Accelerate decision-making and operational efficiency with AI-powered capabilities that evolve alongside your business.

Scale with Intelligent Automation

Frequently Asked Questions

Traditional upgrades are periodic, disruptive, and often require expensive, multi-year projects due to heavy custom coding. Duck Creek’s Evergreen approach leverages a cloud-native SaaS model and a configuration-first strategy. This allows for frequent, incremental updates where business rules and platform code are separated, ensuring you stay current with the latest features without the risk of “breaking” your unique product configurations.

Duck Creek promotes a “configuration over customization” philosophy. By using our robust set of business rules, workflows, and API-driven extensibility, you can tailor the system to your specific needs without modifying the underlying source code. This eliminates “technical debt,” ensuring your environment remains fully upgradable and compatible with every new platform innovation.

Future-Ready Upgradability fundamentally shifts your TCO profile by eliminating the recurring cost of “core replacement” projects. By minimizing custom code maintenance, reducing infrastructure overhead, and slashing testing requirements, you lower your operational burden. This allows carriers to move away from legacy maintenance spending and toward investment in market-facing innovations and competitive differentiation.