Live from ITC Vegas ’23 – The Innovators Part 2

See below for the time stamps of each segment to jump to a particular topic and/or guest:

[2:15] – Sabine VanderLinden of Alchemy Crew shares her take on investments in generative AI, and the use cases in insurance where she sees initial adoption.

[12:41] – Tara Kelly of SPLICE Software describes the role of utilizing surveys to better meet evolving customer expectations.

[16:01] – Joshua R. Hollander of Horton International weighs in on the evolving talent landscape, the importance of DE&I, and how carriers can position themselves to find and retain top talent.

[23:56] – Silvia Diaz-Roa of ClaimDeck talks about the state of claims litigation and the role of AI impacting the workforce.

[27:30] – Ryan Baillargeon of Glia share his perspective on how to deploy AI in the context of customer communications.

Guests / companies link dump:

• https://www.linkedin.com/in/sabinevanderlinden/
• https://www.duckcreek.com/partner/splice/
• https://www.linkedin.com/in/joshuarhollander/
• https://www.claim-deck.com/
• https://www.duckcreek.com/partner/glia/

Check out Part 1, as well as all our other episodes and follow, rate and review Conversations on the Creek on Apple Podcasts, Spotify, and by visiting www.duckcreek.com/podcasts.