Podcast

Managing Content in a Mobile World with Charlie Hanna of Hyland

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Charlie Hanna |

Jun 14, 2022

About This Episode

Partner Podcast # 19 | While less than half of claimants interacted with their insurers via digital channels in 2021, the proliferation of mobile devices represent great opportunities for insurers to better meet claimants where they want to during their time of need. In this quick hitting, microcast episode of the Conversations on the Creek partner podcast series, Rob Savitsky and Peter Herz of Duck Creek caught up with Charlie Hanna of Hyland at Duck Creek’s Formation conference about the impact of mobile on claims processing, and how document management system integrations with core systems are helping insures provide excellent customer service when it’s needed most.